The Counselling & Investigation (C&I) Committee oversees all complaints about LPNs. Below is the structure of the investigation process:
1. Initial Review
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- The C&I Committee reviews the complaint and the LPN’s response.
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- A professional investigator may be assigned to gather additional information if further investigation is necessary.
2. Information Collection
Investigators may:
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- Obtain documents.
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- Interview witnesses or experts.
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- Interview the LPN subject to the complaint
3. Public Safety Measures
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- Immediate actions, such as license suspensions or practice restrictions, may be taken where public safety is at risk.
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- View detailed process visual aids and videos here.
Possible Outcomes of the Investigation
Upon completion of the investigation, some possible outcomes are:
No Further Action Taken:
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- If the evidence does not substantiate the allegations.
- If the evidence does not substantiate the allegations.
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- If the complaint is unrelated to the practice of nursing, or does not meet the definitions of professional incompetence or professional misconduct as defined in The LPN Act.
- If the complaint is unrelated to the practice of nursing, or does not meet the definitions of professional incompetence or professional misconduct as defined in The LPN Act.
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- If the Committee is assured the LPN’s practice or conduct was addressed sufficiently using other measures or interventions.
Assigned Education or Remediation:
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- The LPN may be required to complete further training or assessments.
Mediation:
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- This may be an option in specific circumstances.
Referral to Discipline Committee:
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- The Committee may decide to refer the matter to the Discipline Committee for a full hearing.

